The Coronavirus Pandemic – and the Consequentiality of Metaphors

By Dennis Schoeneborn

Language is a reef of dead metaphors (Guy Deutscher)

We are in the midst of an unfolding crisis that humanity is struggling to understand. To make sense of the unknown, humans tend to rely on metaphors, analogies, or other rhetorical figures. What do metaphors do? They allow for giving meaning to a (rather unknown) target domain by projecting and transferring insights from a (presumably better known) source domain.

For instance, in the public discourse about the current Coronavirus pandemic, the sensemaking process includes analogies within the same domain (e.g., Trump stating at the beginning of the pandemic: “It’s just like a regular flu”; Bolsonaro maintaining for a long time that it’s just a “little flu”) –  or metaphors that tap into the source domain of natural disasters (e.g., the “tsunami” metaphor used by various medical professionals) or of human warfare (e.g., Trump’s more recent framing of coronavirus to be an “invisible enemy”; Macron’s insistence that “we’re at war”).

World leaders, journalists, social media influencers, epidemiologists and other contributors to the public debate can be presumed to mobilize such metaphors not only to foster sensemaking but ultimately also to steer citizens’ behavior.

For all that we know, metaphors tend to “have profound influences on how we conceptualize and act with respect to important societal issues”.

(Thibodeau & Boroditsky, 2011, p. 1)

Accordingly, it is worthwhile studying how and to what extent the use of different metaphors can inspire, influence and “organize” individual and collective behavior.

As the work by Joep Cornelissen reminds us, the fruitfulness of a metaphor depends on (1) its aptness (i.e. whether a metaphor ‘fits’ and it’s meaningful) as well as (2) its heuristic value (i.e. the extent to which a metaphor offers new insights into an unfamiliar domain; see Cornelissen, 2004).

However, aptness and heuristic value tend to be in a trade-off relation: While close proximity between source and target domain can help strengthen the aptness of a metaphor, it tends to diminish the metaphor’s heuristic value, at the same time. The latter problem also occurs when the metaphorical connection between two domain becomes so well-established (e.g., the link between epidemics and warfare) that the metaphor loses its ability to lend new meaning to the target domain (i.e. a term’s metaphorical quality “dies” so-to-speak; e.g., the term World Wide Web, where hardly anybody today would think of spider webs). In contrast, metaphors can be kept vivid and alive via the power of dissimilarity: the greater the contextual distance between two domains, the better the chance of a metaphor to be insightful.

This may be one of the reasons why novel and unusual combinations of metaphors, such as Tomas Pueyo’s notion of “The Hammer and the Dance” (while being aptly chosen in that case, as well) may have better prospects to lend new meaning to the pandemic and thus inspire new and desirable modes of behavior.

Taken together, the current crisis situation is also a crisis of collective imagination and sensemaking. Hence, in these turbulent and worrisome times it is more important than ever that contributors to the public debate think twice before mobilizing metaphorical imaginations – and to consider not only their aptness, heuristic value, or “retweetability” but also their potential (and sometimes unintended) consequences for individual, collective, and organizational behavior. Ultimately, it is not only the “brute fact” (Searle) of the pandemic that can severely harm us – but also the meanings that are ascribed to it (e.g., via metaphors) and that can materialize in very concrete actions.

For instance, individuals and collectives are likely to act less careful if they believe the Coronavirus to be “just like a flu” – and more careful if they grasp the virus to have chameleon-like features that make it hard to detect (e.g. recent evidence that the virus can also surface in damages to the heart and brain).

To conclude, the current pandemic serves as painful evidence for the importance of theories that highlight the constitutive role of communication for phenomena of orga­nization and organizing. In other words, communication in forms of metaphors, narratives, or other rhetorical means, especially if voiced by opinion leaders, tends to be not just “cheap talk” but can be highly consequential (as also powerfully shown by recent studies on “Narrative Economics” by Nobel Prize winner Robert Shiller).


About the author

Dennis Schoeneborn is Professor of Organization, Communication, and CSR at Copenhagen Business School, and Visiting Professor of Organization Studies at Leuphana University of Lüneburg. He serves as head coordinator of the Standing Working Group “Organization as Communication” at the European Group of Organizational Studies (EGOS). He furthermore serves as Associate Editor of the journal Business and Society.


More about coronavirus pandemic:

Sustainable Development, Interrupted?

The Political Economy of the Olympics – Misconceptions about Sustainability

Supply Chain Responsibilities in a Global Pandemic


Illustration by Dan Page

Fake news and the future of the truth

By Jan Michael Bauer

At least since the last U.S. elections in 2016, the issue of “fake news” is frequently debated in the public and the news. The strategic and targeted distribution of misinformation to undermine political opponents peaked in the conspiracy theory termed “Pizzagate”.

Originated from leaked emails, the story suggested that the former presidential candidate Hillary Clinton along with other high-level Democrats ran a child trafficking out of a pizzeria in Washington[1]. Despite these absurd claims and the lack of any credible evidence, the owner received multiple death threats and the restaurant was attacked with an assault rifle[2]. Luckily, nobody was injured.

The hunger for likes

Though admittingly an extreme case, this is only one example of many fake news stories shared on social media and often echoed among equal minded users. Even though multiple psychological studies emphasize the human tendency to believe information that supports prior beliefs, it remains astonishing that even the most outlandish fakes find their believers and are frequently shared. This phenomenon fueled by the hunger of many users for likes and reach of their posts, which seems to be extended with more extreme content.

These dynamics have given prominence to the recent focus on “fake news” but looking at the latest technological developments the future might even hold dire prospects.

Modern computer software, like Photoshop©, allows for realistic manipulations of images since many years. While some faked photos have famously traveled through the internet, I would argue that people have developed a healthy and critical attitude towards digital images as people can no longer trust their own eyes. Increasing processing power and novel algorithms start to enable trained users to not only alter photos, but also voice recordings and video material [3]. While not yet perfect, with enough training data these technologies are able to rearrange and even create new audio and video material that is hard to distinguish from the original.

Thinking a few years ahead, it is not hard to imagine that these methods become better and better, and fakes will ultimately be indistinguishable from real footage.

This will allow the creation of fake content about individuals using their own voice and presented by a realistic video of the person without their knowledge. While this will certainly trigger a cat and mouse game between people creating fake material and others trying to identify the fake through digital forensics, it will always be easier to create a fake than detecting one. Hence, one might hope that people develop a similar skepticism towards videos and voice recordings than most have towards images. In any case, the line between what is real and what is fake will inevitably become blurrier as technology increases.

Type 2 error

Currently, the discussion about fake news focuses on the spread of what is literally fake news, the spreading of information that is not true – like Pizzagate. Borrowing from the language and ideas of statistics, people believing the Pizzagate conspiracy make what is called a Type 1 error: they believe a story to be true, even though there is nothing to it.

I, however, would like to focus attention on the second type of error that has so far received less attention. A Type 2 error occurs if someone does not believe a story, even though it is actually true. In other words, declaring something fake news, even though it is real. There are a few recent cases that highlight this problem.

For instance, in 2015 a real video of the former Greek Minister of Finance Yanis Varoufakis surfaced where he showed “Germany the middle finger”. However, in the name of satire, a German comedian wrongly claimed to have created the video by showing a fake video of the Minister only raising a clenched fist and declared it to be the original before his team added the raised middle finger digitally [4]. This “Varoufake” controversy circulated the media until an official clarification stating that the video with a raised middle finger is actually real footage. Resolving the confusion took several days. A long time for the current speed of information on social media.

A more recent example stems from Prince Andrew involved in a sex scandal [5]. Confronted with the accusation of an inappropriate relationship with, at the time, underaged Virginia Giuffre, he claimed to not remember ever meeting her and responded to a photo showing him with his arms around her that there is no way to prove the authenticity of this image and suggested that it could have been faked.

Fakes affecting social media and public opinion

While fakes might ultimately be identified by experts in the famous cases or the court, it is unlikely that social media and public opinion will not be affected by this issue. The mere possibility of fake images, audio, or video evidence might undermine the credibility of real incriminating evidence and help perpetrators spread doubt about the authenticity of evidence against them.

In 2012, a shaky video surfaced where republican candidate Mitt Romney declared 47% of the nation as government-dependent and his job would not be to “worry about these people”. In 2016, a hot microphone recorded Donald Trump before leaving a bus bragging about sexual assault. In the latter case, Trump on numerous occasions suggested that the audio might be a fake,[6] creating doubt at least among some voters, and ultimately won the election.

An increase in such “Type 2 fake news” issues might be even more problematic than the currently discussed Type 1 problems.

If the public can no longer trust any of their senses to separate truth from fake due to technological progress, the democratic process is certainly in danger. And if at some point even experts struggle to clearly identify the authenticity of the evidence, the issue might even spread into our courts and the legal system.

When teaching my students about the different error types in statistics, the lecture generally concludes with the lesson that the probability of making either of the errors is connected. Being more skeptical reduces Type 1 errors but increases the probability of making the 2nd types.

Despite this link, it is ex ante not clear which errors cause more harm and we should be careful that our current emphasis on “fake news” focusing on type 1 error not inadvertently creates too much skepticism which will leave us with many more type 2 errors. “Pizzagate” is the former, climate change denial is the latter.


References

[1] https://www.nytimes.com/interactive/2016/12/10/business/media/pizzagate.html

[2] https://www.nytimes.com/2016/12/05/business/media/comet-ping-pong-pizza-shooting-fake-news-consequences.html?action=click&contentCollection=Business&region=Footer&module=WhatsNext&version=WhatsNext&contentID=WhatsNext&moduleDetail=undefined&pgtype=Multimedia

[3] https://www.youtube.com/watch?v=cQ54GDm1eL0

[4] https://www.euronews.com/2015/03/19/varoufake-when-satire-acts-as-media-watchdog

[5] https://www.mercurynews.com/2019/11/26/cal-forensics-expert-casts-doubt-on-prince-andrews-claim-sex-slave-photo-was-faked/

[6] https://observer.com/2018/09/trump-still-wants-you-to-think-the-access-hollywood-tape-is-fake/


About the author

Jan Bauer is Associate Professor at Copenhagen Business School and part of the Consumer & Behavioural Insights Group at CBS Sustainability. His research interests are in the fields of sustainability, consumer behavior and decision-making.


Last year, the Seminar on Fake News – Digital Transformation Platform took place at Copenhagen Business School. The organizers highlighted: The problem of Fake News and other problematic online content is one of our times’ most pressing challenges — it is widely believed to have played a major role in the election of Trump and the current situation with Brexit.

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Role Reversal: When Business Safeguards the Public Good

By Erin Leitheiser.

Earlier this week Patagonia launched what may be corporate America’s most forceful action yet against the government’s assaults on the environment and vulnerable communities: announcing that it would sue the Trump administration.  Such action signals a new era for business leadership on social and sustainability issues.

No Government-as-usual and no Business-as-usual
More than a year ago – and before the 2017 U.S. election – I wrote about Trump, anti-intellectualism and the new role for business.  While the takeaway then was that business was increasingly expected to step up contributions to solving social and sustainability issues, the new reality of a Trump administration necessitates yet another re-evaluation of business’s role in society.  No longer is it simply enough for companies to contribute to the broader public good via philanthropy or (more) sustainable business practices; such approaches assume a stable and accepted regulatory environment facilitated by the government.  We now live in a time when Americans are facing a hostile government that is pushing through major changes to the tax code which would benefit the wealthiest at the expense of the poorest, rolling back protections for women to access reproductive healthcare, and reneging on the country’s commitments and obligations to do its fair share to stymy carbon emissions, among countless others.  This is not government-as-usual, so it can no longer be business-as-usual either.

A new Role of Business in Trump Times
We have seen encouraging moves by state and local governments to do what they can to work around Trump (for example, on the Paris agreement), and business is also playing a new role.  While corporate lobbying and political involvement is nothing new, what is different is that business is now engaging on a range of social and environmental issues that have little to do with their core business activities.  A few notable examples include:

Earlier this week, Patagonia’s homepage shifted from its usual backdrop of surfers and climbers to solely a black backdrop with writing in white stating:

The President Stole Your Land
In an illegal move, the president just reduced the size of Bears Ears
and Grand Staircase-Esclante National Monuments.  This is the largest
elimination of protected land in American history.

 

Patagonia – A Frontrunner in Opposing Harmful Governmental Policy Changes
Patagonia has a long and established history of progressive action both internally and externally.  But, its new efforts signal a move from lodging disagreements to using its corporate resources to actively oppose harmful and discriminatory governmental policy changes.  While in yesteryear government was the space where protections were afforded and business need only comply with relevant regulations, we are now in an era where business must step up to defend the greater good.

Hats off to you, Patagonia.  Corporate America, please take note and know that people everywhere are looking to you to use your power and resources to defend and advance the public good.  Now is your time.


Erin Leitheiser is a PhD Fellow in Corporate Social Responsibility and Sustainability at Copenhagen Business School.  Her research interests revolve around the changing role and expectations of business in society.  Prior to pursuing her PhD she worked as a CSR manager in a U.S. Fortune-50 company, as well as a public policy consultant with a focus on convening and facilitating of multi-stakeholder initiatives.  She is supported by the Velux Foundation and is on Twitter @erinleit

Pic by Erin Leitheiser, taken from Patagonia’s homepage Tuesday 5th 2017.